Contact Afterglow
Give us enough context to investigate the issue, but never send your password, full payment-card details or other highly sensitive information.
karlarosen58@icloud.com
Account and sign-in
Include the email used for Afterglow, your device platform, app version and a concise description of what happened.
Request account help →Privacy and data
Request access, correction, deletion or a copy of your personal information. We may need to verify your identity.
Make a privacy request →Chill and purchases
Include the Chill package, approximate purchase time and App Store transaction reference when relevant.
Get purchase support →Safety and moderation
Use Report and Block in the relevant room or profile first. Include the report reference when asking about a review.
Request a review →Account deletion
You can request permanent account deletion from Settings → Account → Delete account in the Afterglow app. This action cannot be undone. You can also contact us for a legally available privacy request.
Immediate danger
Afterglow support is not an emergency service. If you or someone else is in immediate danger, contact local emergency services.